Privacy Policy
Information We Collect
We collect the information you give when you contact us or place an order: name, email address, and the content of your message. We do not collect sensitive personal data. For fire escape plan poster orders we use this information only to process the request and deliver the product.
How We Use Your Information
We use your information to reply to inquiries, process orders, send order confirmations and delivery updates. We do not sell your data. We do not use it for marketing unless you have given separate consent.
Legal Basis for Processing (GDPR / EEA & UK)
Where the GDPR applies (European Economic Area and United Kingdom), we process your data on the basis of: (a) performance of a contract (processing your order); (b) your consent (e.g. when you agree to this policy or to marketing); (c) our legitimate interests (e.g. replying to contact requests, improving our service). You may withdraw consent where it is the basis for processing, without affecting the lawfulness of processing before withdrawal. If you are in the EEA or UK you have the right to lodge a complaint with your local data protection supervisory authority.
Sharing and Disclosure
We may share your data with service providers that help us run the site and fulfill orders (e.g. hosting, payment or shipping agents). We require them to use the data only for the purposes we specify. We may disclose data if required by law or to protect our rights. We do not sell or rent your personal information to third parties.
Data Protection
We take steps to protect your data (technical and organizational measures) against unauthorized access, loss or alteration. Communication over the site uses HTTPS. We keep only the data we need and for no longer than necessary for the purposes stated in this policy.
Your Rights and Options
You have the right to access the personal data we hold about you, to have it corrected or deleted where applicable, and to object to or restrict certain processing. Where processing is based on consent, you may withdraw consent. You may also have the right to data portability and to lodge a complaint with a supervisory authority (in the EEA or UK, with your local data protection authority). To exercise these rights, use the contact details at the end of this policy.
Your California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) may give you the right to: know what personal information we collect, use, and disclose; request deletion of your personal information; opt out of the sale of your personal information (we do not sell personal information); and non-discrimination for exercising these rights. We do not sell or share personal information as defined under the CCPA. To submit a request to know or delete, contact us using the details at the end of this policy. We will verify your identity before processing. You may designate an authorized agent to make a request on your behalf; we may require proof of authorization.
International Transfer of Data
Your data may be processed in countries outside your country of residence. Where we transfer data to a country that has not been deemed to provide an adequate level of protection, we use appropriate safeguards (e.g. standard contractual clauses or other mechanisms approved by the relevant authorities).
Data Retention
We keep your data only as long as needed for the purposes for which it was collected (e.g. order fulfillment, replies to inquiries, legal or accounting requirements). After that, we delete or anonymize it. You may ask us to delete your data earlier where the law allows.
Children's Privacy
Our site and services are not directed at minors. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it.
Third-Party Services
We may use third-party services that collect or process data. These include:
Google Ads conversion tracking: If we run Google Ads, conversion tracking may use cookies or similar technologies to measure actions taken after clicking our ads.
Remarketing: We may use remarketing to show relevant ads to visitors who have been on our site. This may involve cookies and data processed by advertising platforms.
Google Analytics: We may use Google Analytics to understand how visitors use our site (e.g. pages viewed, traffic sources). This can involve cookies and IP addresses. You can opt out via browser add-ons or cookie settings.
Google Maps API: Our contact page may embed Google Maps. Use of the map is subject to Google’s privacy policy. We do not control data collected by Google when you interact with the map.
Use of Cookies
We use cookies and similar technologies for site operation, preferences and, where applicable, analytics and advertising. For details on the types of cookies and how to manage them, see our Cookies Policy.
Updates to This Policy
We may update this privacy policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review it periodically. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.
Contact Information
For questions about this privacy policy or your personal data, contact us via the Contact page: 1076 S 9th St, San Jose, CA 95112; phone +1 408 969 0377; email fire@commodityline.world.
Last updated: February 2026.